For each icon that has the word Channel as part of its label, right-click the icon, and then click Properties.

In the left pane, click the plus sign next to IDE ATA/ATAPI controllers to expand it.

Administrator permission required if you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.

However, you might need to turn on DMA manually if the device was improperly installed or if a system error occurred. You must be logged on as an administrator to perform these steps.ĭirect memory access (DMA) is usually turned on by default for devices such as hard disks and CD or DVD drives that support DMA. Please try the below steps to Turn Direct Memory Access (DMA) on or off Have you tried with multiple brands of DVDs? How much time does it take to burn a DVD? Please specify the speed at which you burn the media and the content of the DVD. This burner is sloooooow.ĭoes anyone have any idea if this can be fixed, or is this just a limitation of the burner that's in this laptop? If it's the hardware, well then I guess you get what you pay for.

At least that way I'd have a choice of what I got. I'm thinking I should have purchased a different laptop without a burner in it, and purchased an external burner. It said it updated something, but I don't know what. It left me guessing.Īll this was after a call to Dell tech support and a trip to the Microsoft Support Site to use their online CDRW test. File Explorer throttled down to between 7X and 10X to be able to burn, and didn't show a dialog saying whether the burn was complete or not. It was only able to complete a burn at 10X speed (really slow) in Power2Go. Both times the burn failed at the end, when the burner tries to close the disc. I tried these burns both in File Explorer and in CyberMedia Power2Go, both at Maximum speed or at 24X. I tried to burn a data CD, but it failed several times. It has a PLDS DVD+-RW DU-8A5HH drive built in. I just got a new laptop from Best Buy - Dell Inspiron 3521.

Power2go dvd burner